Cases
2023-01-05 17:33:14
The client has a private construction welding engineering company in New Zealand. He purchased a overhead crane to use in the new indoor factory building, and the lifting objects were various steel beams.
Customers pay special attention to whether our products meet New Zealand standards. The customer mentioned this problem many times in the email. First of all, our salesman said that our products have passed ISO and other official certifications. And we provided relevant certification materials. Then we sorted out the necessary documents for export to New Zealand and the information of New Zealand customers that our company has cooperated with. Afterward, we responded to the customer's email in time. We emphasized that Yuantai's products can meet New Zealand standards and our old customers in New Zealand endorsed our product quality. These communications have dispelled the doubts about the customer's cooperation with us for the first time.
The customer modified the span of the overhead crane midway. Then our salesman confirmed the reason for the parameter modification with the client and verified working conditions. After understanding the customer's working conditions, our engineers confirmed the new drawings, then had feedback and plan discussions with the factory. Finally, we updated new quotations and drawings.
The cliebt confirmed that he would visit the factory in April 2022, but later he postponed the visit plan due to illness.
At the beginning of May, the client reported to us that the new plant has been confirmed and some parameter information has been modified. On May 28, the customer confirmed the parameters of the new plant. After the change of the span and height parameters, our quotation is quite different from the previous proposal price. The customer said that the span has been lengthened a bit, but the price difference between before and after is too large and asked the reason for it. After communicating with the buyer, we learned that the length of the beam affects the price. The reason for the difference is mainly the material used for the main beam. The previous 2T was a common material. After modifying the parameters, the upgraded material is adopted by the processing plant, and the structural design of the column is much larger than before, so the price difference is large.
Afterward, we reply to the customer's email and inform customer the reason for the price difference. Customers do not understand the price changes before and after and then look for other suppliers to inquire. Finally, we suggested that the customer keep the original girder length and equip it with a low headroom hoist. The quotation is more cost-effective, and finally reached an agreement with the customer.
At Yuantai, we know that there is no "one size fits all" in the lifting field. Universal cranes are suitable for general factories, warehouses, etc. Besides, different applications have different needs for cranes. For example, steel industries often lift steel plates, so need electromagnetic cranes. Ports and docks often need to load ore, gravel, and other bulk goods, so need to grab bucket cranes. Chemical dangerous places often need to carry flammable and explosive materials, so need explosion proof cranes.
So, we provide customized cranes according to the special needs of our customers. Custom crane solutions offer many benefits in a variety of applications:
I'm happy to help you with a crane solution and pricing. Please provide me with the following crane specifications:
If you have any crane needs, please contact us online or email us at cherry@ytcrane.com. WhatsApp/WeChat:+86 15093126500 . Our crane engineers will give you a suitable crane solution and a specific crane price within 24 hours.
Crane is not the all of our job.The most suitable solution is our passion. With every project we undertake, we set the bar high and provide the best solution for the clients and industries.
Drop us your detailed crane inquiry, we will send you quotation ASAP.