The Principles of Yuantai Crane Machinery Co., Ltd.
Quick Response Principle① The crane quality problems reported by customers must be answered within 4 hours;
② When there is a major problem with the crane, the technical service personnel must arrive at the scene within 24 hours;
③ In case of any quality problems of the crane, all related departments must cooperate to help customers solve the problem in the first time.
Value-added service principlesWhile customers are enjoying the company's products, the company actively provides customers with technical support, new product recommendations, and the latest market information feedback to maximize the benefits of customers and experience value-added services.
Principles of Customer EngagementSincerely invite customers to visit the company, understand the product production process, personally experience the company culture, management and current situation, humbly accept customer suggestions, and actively and effectively improve the work.
Pre-sale Service
- Provide technical consulting services for users free of charge;
- Provide users with product samples, company profiles, credit certificates and other materials;
- Invite users to our company to inspect product design, process flow and quality management system;
- Appoint technicians to design and select models for free according to site conditions and user needs.
Sale Service
In the process of product manufacturing, relevant technical personnel of users are invited to our company to inspect the inspection of each process in the manufacturing process, and the relevant technical personnel of users are provided with product inspection standards and inspection results.
After-sales Service
- Conduct technical training based on user needs, and improve products in a timely manner according to user needs;
- Resolutely implement the product "three guarantees" service policy;
- Reply to the customer's questions within 8 hours, and the service engineer is on call 24 hours a day. If the fault is not resolved, the service engineer cannot leave the site, and the customer's permission is required to leave the site.
Some Hot Lifting Equipment Design
- Load capacity:5-550 ton
- Span:10.5m~35.5m
- Working Duty: A4-A7
- Ambient Temperature:-20℃~40℃
- Load capacity:5-63 ton
- Span:8m~32m
- Working Duty: A3-A5
- Ambient Temperature:-20℃~40℃
- Load capacity:5-550 ton
- Span:10.5m~31.5m
- Working Duty: A4-A7
- Ambient Temperature:-20℃~40℃
- Load capacity:5-32 ton
- Span:10.5m~31.5m
- Working Duty: A5, A6
- Ambient Temperature:-20℃~40℃
NLH FEM double girder overhead crane
- Load capacity:5-80 ton
- Span:10.5m~31.5m
- Working Duty: A4~A7
- Ambient Temperature:-20℃~40℃
- Load capacity:(2.5+2.5)~(200+200) ton
- Span:10.5m~35.5m
- Working Duty: A5, A6
- Ambient Temperature:-20℃~40℃
Why Custom a Crane Solution?
At Yuantai, we know that there is no "one size fits all" in the lifting field. Universal cranes are suitable for general factories, warehouses, etc. Besides, different applications have different needs for cranes. For example, steel industries often lift steel plates, so need electromagnetic cranes. Ports and docks often need to load ore, gravel, and other bulk goods, so need to grab bucket cranes. Chemical dangerous places often need to carry flammable and explosive materials, so need explosion proof cranes.
So, we provide customized cranes according to the special needs of our customers. Custom crane solutions offer many benefits in a variety of applications:
- Improve efficiency: Cranes can use automatic controls, and special accessories to improve efficiency.
- Break space constraints: In limited spaces, standard cranes may not fit due to their size. Custom cranes can be designed as compact or lightweight cranes.
- Cost savings: Customized cranes can lead to long-term cost savings. Customized crane solutions ensure crane's performance is all necessary for your business.
Get Your Free Quote
I'm happy to help you with a crane solution and pricing. Please provide me with the following crane specifications:
- What type of overhead cranes do you need? (i.e., overhead crane, gantry crane, etc.)
- What lifting capacity do you need for your overhead crane?
- What span of crane do you need?
- What lifting height of overhead cranes do you need?
- What material will the crane lift? (i.e., steel, concrete, etc.)
- Will the crane be used indoors or outdoors?
- Any special requirements for the crane? (i.e., explosion-proof, etc.)
If you have any crane needs, please contact us online or email us at cherry@ytcrane.com. WhatsApp/WeChat:+86 15093126500 . Our crane engineers will give you a suitable crane solution and a specific crane price within 24 hours.